Kalite, Güvenlik ve Hasta Deneyimi
Patient Loyalty Rate Calculation
Calculate the ratio of returning patients to total patients.
Patient loyalty rate
35,0%
Sonuçlar genel bilgilendirme amaçlıdır; kurumunuzun gerçek verileri ve koşullarıyla değerlendirilmelidir.
Scientific and theoretical basis
Patient loyalty rate indicates the proportion of patients who return (revisit); it is an indirect measure of experience and trust.
Formula and Logic
Loyalty Rate (%) = Returning Patients / Total Patients × 100
How is it interpreted?
A high loyalty rate means low acquisition costs and stable revenue; it should be interpreted alongside chronic patient density.