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Patient Flow Management

Flow management that makes patient movement within the hospital visible and reduces bottlenecks.

Patient Flow Management is a system that holistically monitors the movement of patients within the hospital (outpatient, examination, admission, discharge) from admission to discharge and makes bottlenecks visible.

The system provides data for operational optimization and capacity management by measuring waiting times and congestion between process steps.

Other names / abbreviation: Patient Flow Management.

What is it used for?

Patient flow management aims to reduce waiting times and bottlenecks, balance resource utilization, and improve the patient experience.

Key features

  • Flow visibility: End-to-end tracking of patient movement.
  • Bottleneck detection: Measurement of waiting and congestion points.
  • Capacity balancing: Matching resources with demand.
  • Indicator/alert: Notification of deviations.

Integration and standards

Patient Flow Management does not operate in isolation; it typically exchanges data with the following systems and processes:

Frequently referenced standards and regulations:

Benefits provided

  • Reduction in waiting times
  • Visibility of bottlenecks
  • Improvement in patient experience

Selection and evaluation criteria

The main criteria considered when evaluating a patient flow management system include:

  • Flow monitoring capabilities
  • Indicator/alert
  • HBYS/analytical integration

Points to consider

  • Flow optimization is sustainable when addressed alongside process design.

Sık Sorulan Sorular

What is patient flow management?

It is a system that monitors patient movement within the hospital, making bottlenecks visible and optimizing the process.

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What is Patient Flow Management? Hospital Process Optimization | hbys.pro