Kalite, Güvenlik ve Hasta Deneyimi
Complaint Resolution Time Calculation
Calculate the average resolution time for patient complaints.
Average complaint resolution time
3,0gün
Sonuçlar genel bilgilendirme amaçlıdır; kurumunuzun gerçek verileri ve koşullarıyla değerlendirilmelidir.
Scientific and theoretical basis
Complaint resolution time is the average time it takes for patient complaints to be resolved.
Formula and logic
Average Time = Total Resolution Time / Number of Complaints
How is it interpreted?
Quick resolution can turn dissatisfaction into loyalty; prolonged duration increases the risk to reputation.