What is User Experience?
Also: UX
User Experience, the experience a user has when interacting with a product. The English/synonymous equivalent: UX.
Role in the Transformation Journey
In the transformation journey, user experience requires the integration of process design, change management, and data quality alongside technology.
Scope and Implementation
Success in this area comes from a clear roadmap, measurable goals, and gradual implementation.
In Brief
In summary, user experience is one of the building blocks that constitute the digital maturity of a healthcare institution; it is an approach that generates value when properly designed, rather than just a singular tool.
To see this concept in context, you can check the Hospital Opening and Digital Operation guide, and return to the Digital Dictionary page for other terms.
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What is user experience?
The experience a user has when interacting with a product. (Also known as UX)
Where does user experience fit into digital transformation?
User experience is part of digital transformation in healthcare; it generates lasting value when process design and data quality are considered alongside technology.
Under what heading is user experience evaluated?
User experience is addressed under the heading of Digital Transformation in the context of health information systems and digital transformation.