What is Incident Management?
Incident Management, recording and resolution of IT incidents.
How does it work?
The value of technology emerges when it responds to a real clinical or operational need.
Technical Framework
Architecturally, incident management is part of establishing a scalable structure without compromising interoperability and data security.
In Brief
In summary, incident management is one of the building blocks that constitute the digital maturity of a healthcare institution; it is an approach that generates value when designed correctly, rather than just a singular tool.
For deeper information, you can refer to the Healthcare Software Architecture page, and for related concepts, check the Digital Dictionary page.
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What is Incident Management?
Recording and resolution of IT incidents.
What role does Incident Management play in system integration?
Incident management relates to the secure and consistent sharing of data between systems; it is evaluated alongside standards such as HL7 and FHIR.
Who is concerned with Incident Management?
Incident management concerns teams working in the field of Software Architecture, particularly software, integration, and system architecture teams.