What is Online appointment?
Online appointment, a system where patients can make appointments via the internet.
Why is it on the agenda?
Online appointment is part of the understanding that digital transformation in healthcare is not just about acquiring software, but also about redesigning processes and decision-making mechanisms.
Scope and implementation
Patient experience-focused concepts aim to improve perception and satisfaction at all touchpoints, from appointment to discharge.
In brief
In summary, online appointment is one of the building blocks that constitute the digital maturity of a healthcare institution; when properly designed, it is an approach that generates value rather than just a singular tool.
For more in-depth information, you can refer to the Hospital Opening and Digital Operation page, and for related concepts, check the Digital Dictionary page.
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What is an online appointment?
A system where patients can make appointments via the internet.
Where does online appointment fit into digital transformation?
Online appointment is part of digital transformation in healthcare; it creates lasting value when process design and data quality are addressed alongside technology.
Under which category is online appointment evaluated?
Online appointment is addressed under the Digital Transformation category in the context of health information systems and digital transformation.