Mobile Health Application
A health application that offers appointment, results, payment, and communication services on mobile.
Mobile Health Application is an application that allows patients (and in some cases, staff) to manage appointments, results, payments, information, and communication through mobile devices.
The application enhances accessibility by bringing the capabilities of the patient portal to the mobile experience and strengthens communication with push notifications.
Other names / abbreviations: mHealth, Health Mobile Application.
What is it used for?
The mobile health application facilitates access to healthcare, increases engagement with reminders and notifications, and brings self-service operations to the patient's pocket.
Key features
- Appointment and results: Access to appointments and results via mobile.
- Payment: Digital payment transactions.
- Push notifications: Reminders and information.
- Secure communication: Mobile communication with the institution.
Integration and standards
The Mobile Health Application does not operate in isolation; it typically exchanges data with the following systems and processes:
- HBYS
- Patient portal
- Payment infrastructures
Frequently referenced standards and regulations:
Benefits provided
- Easy access
- Increased engagement
- Self-service operations
Selection and evaluation criteria
Key criteria considered when evaluating a mobile health application include:
- Secure identity verification
- HBYS integration
- User experience
Points to consider
- Security and privacy at the mobile endpoint are of special importance.
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What is a mobile health application?
It is a health application that offers appointment, results, payment, and communication services on mobile.
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