Kalite, Güvenlik ve Hasta Deneyimi
Patient Recommendation Score Calculation
Calculate the percentage of patients who would recommend the institution.
Recommendation Rate
75,0%
Sonuçlar genel bilgilendirme amaçlıdır; kurumunuzun gerçek verileri ve koşullarıyla değerlendirilmelidir.
Scientific and theoretical basis
Patient recommendation score indicates the percentage of patients who state they would recommend the institution to others.
Formula and Logic
Recommendation Rate (%) = Recommending Patients / Total Responses × 100
How is it interpreted?
It is an indicator of word-of-mouth growth; NPS provides a more detailed methodology.